All systems are operational

Stickied Incidents

16th May 2022

Wanna Network NZ Wide Core Infrastructure maintenance - midnight 16/05/2022

We are performing maintenance on our core network that will affect all Fibre services in hamilton and raglan as well as select fixed wireless services. The outage window for this maintenance is midnight to 3:00 AM. All affected services will be briefly disconnected and back up and running after 2-3 minutes. If you have any questions regarding this maintenance please email us at help@wanna.net.nz or call us on 0800 100 714.

  • This maintenance has been completed with minimal downtime - If your connection is not working please restart your router and dish if applicable. If issues persist please call us on 0800 100 714 or email us at help@wanna.net.nz

  • Past Incidents

    8th May 2022

    No incidents reported

    7th May 2022

    No incidents reported

    6th May 2022

    No incidents reported

    5th May 2022

    No incidents reported

    4th May 2022

    No incidents reported

    3rd May 2022

    No incidents reported

    2nd May 2022

    Wanna Wireless Greater Raglan/Whatawhata area tower maintanence

    We are performing Urgent tower maintenance that may briefly affect our customers in the greater Whatawhata Area. We are performing urgent maintenance on this tower at 3:00 PM on Monday the 2nd of May 2022. This outage is expected to last 2-3 minutes, However, if something goes wrong due to factors outside of Wannas control we have an outage window of 3:00 to 3:30 PM. If you have any questions please call us on 0800 100 714 or email us on help@wanna.net.nz

  • This maintenance was completed with minimal customer impact. if you are having issues with your connection please call us on 0800 100 714 or email on help@wanna.net.nz